Company does not care for employees - CLIA Laboratory CareDx Employee Review

1.0
May 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Offers good compensation and benefit packages. There is room for career growth due to high turnover/attrition rate and company’s inability to retain talent.

Cons

Company’s management doesn’t care much for its employees. Covid pandemic was not handled well (e.g. positive cases in the company weren’t disclosed, hazard pay was never offered, regular testing was not implemented until a full year into pandemic, etc.). There is no effort put into improving work environment to retain talent and many people leave due to burnout as a result of the company being understaffed.

Explore other reviews about CareDx

5.0
Sep 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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