A gerat place to work at - Associate Director CareDx Employee Review

5.0
Jul 25, 2008
Recommend
CEO approval
Business Outlook

Pros

It's always a pleasure to work with smart people, and at XDx I have that opportunity. It is a very transparent company, senior management keeps us up to date about the situation of the company and long-term as well as short-term plans. Management structure is very flat at XDx and there's few communication barriers. Social life is fantastic with regular fun events that employees really invest in to make them memorable. XDx also is a socially responsible company, donating work time of their employees to various non-profit organisations. But the biggest reason probably is the fantastic product and technology that XDx has developed.

Cons

As any young startup, there's high potential but also high risk with respect to the business model.

Explore other reviews about CareDx

5.0
Sep 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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