Overworked and upderpaid - CLS I CareDx Employee Review

2.0
Oct 8, 2021
Recommend
CEO approval
Business Outlook

Pros

The actual people in the lab are great for the most part. I genuinely cannot find anything else positive to say about this place.

Cons

Very unrealistic expectations, with zero support from management to make things more feasible. More work than employees, so everyone is doing the work of 2-3 people on the regular. Guilted and shamed if you want to take time off. Basically, you're expected to be at 150% every day without fail, which is just not sustainable. No wonder there is so much turnover in the lab.

Explore other reviews about CareDx

5.0
Sep 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

1
See reviews by: Helpful|Rating|Date|All