Good products, but horrible management - Sales CareDx Employee Review

1.0
Dec 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, travel opportunities, loose guidelines

Cons

Management (loosely labeled this) lacks any leadership skills or experience. The company is poorly ran and employees are not treated well. The female managers operate like catty junior high girls. There is no clear direction or transparency. Working for this company was a true nightmare.

Explore other reviews about CareDx

5.0
Sep 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

1
See reviews by: Helpful|Rating|Date|All