As Many other CLS have stated compensation lacking - CLS II CareDx Employee Review

1.0
May 27, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great co-workers - Direct Lab Supervisors are caring and compassionate and knowledgeable.

Cons

- 4 CLS have left in past 2 months, 2 CLS have gotten jobs elsewhere and are barely part time now. - Low pay for Bay area even including RSU's, annual bonus, and benefits package. Probably at least 20% under average market rate for the area. - Low shift differential for the bay area -CEO has refused to give a market rate adjustment that current employees have asked for multiple times which is the main cause of CLS leaving for established companies (not startups) that pay in mid 60's or higher base along with a bonus and RSU package. - Very little cross training, so most people do the same thing most days and serious gaps in workflow knowledge if anyone takes a day off.

Explore other reviews about CareDx

5.0
Sep 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

Cons

No concerns, this company is moving transplant care forward!

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

Cons

For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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