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      CareDx

      Engaged Employer

      CareDx reviews

      Good company with growing pains - Senior Research Associate CareDx Employee Review

      3.0
      Aug 24, 2023
      Senior research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good Scientist working at CareDx. I learned a lot from the people working there.

      Cons

      They need to focus on process improvements. It always felt like a state of emergency because problems were stacking up. Not sure if that is a timeline or staff shortage issue, but it felt too hectic.

      Explore other reviews about CareDx

      5.0
      Sep 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      Jun 19, 2026
      Transplant account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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