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      CareDx

      Engaged Employer

      CareDx reviews

      Thoughts on the Company - Transplant Account Specialist CareDx Employee Review

      4.0
      Dec 7, 2023
      Transplant account specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great salary and Bonus. The company is very patient focused and the tests are cutting edge Technology, that truly changed patients lives. I enjoyed my time at the company

      Cons

      Upper management is awful, and have very little leadership skills. The CEO is leaving so hopefully this will allow them to get a better leader, and somebody from outside the company.

      Explore other reviews about CareDx

      5.0
      Sep 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      Jun 19, 2026
      Transplant account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

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