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      CareDx

      Engaged Employer

      CareDx reviews

      New management on small team is not a leader - Anonymous employee CareDx Employee Review

      1.0
      Jun 10, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros with the new mgr. Original manager I was hired under built up his team. He always listened to us and was a supportive manager. New mgr. is extremely micromanaging and changed everything without evaluating what was currently working. Like the Tazmanian devil, she wanted everything done her way. Very condescending way of speaking to the team as well. Would shame team members in front of others (due to lack of management experience/training no doubt). Caught her in several lies (to myself and others). She is the reason employees leave a bad manager.

      Cons

      Drives away excellent talent for insecure reasons

      Explore other reviews about CareDx

      5.0
      Sep 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      Jun 19, 2026
      Transplant account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

      1
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