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      CareDx

      Engaged Employer

      CareDx reviews

      On the up and up - Transplant Account Manager CareDx Employee Review

      5.0
      Mar 7, 2025
      Transplant account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      CareDx has new leadership which has demonstrated their commitment to improving access to testing for patients and ensuring the field team has the resources necessary to perform in their role

      Cons

      accountability culture can be challenging

      Explore other reviews about CareDx

      5.0
      Sep 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Leadership Mission-Driven Culture Growing Company Innovative Collaborative

      Cons

      No concerns, this company is moving transplant care forward!

      1.0
      Jun 19, 2026
      Transplant account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of autonomy in position. Depending on the RD, most Regional Directors are supportive and not micromanaging.

      Cons

      For the sales force, CareDx is "penalize for performance" not "pay for performance." Quotas are adjusted harshly each quarter. There is, and has historically been, a very high turnover rate of the Transplant Account Manager (TAM) role at CareDx. This company loses 3-4 strong performing TAM's every 6 months, which is 10% of their sales force, constantly turning over. This company loses top performers because they are not compensated well, they are not losing the bottom performers. Customer accounts have noticed and are aggravated, "Who is our Account Manager now?"

      1
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