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CareFirst BlueCross BlueShield

Engaged Employer

Okay - Senior Customer Service Representative CareFirst BlueCross BlueShield Employee Review

3.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company. Really works with you.

Cons

Detrimental to your mental health. Callers can talk to you however and if you respond negatively you are fired.

Explore other reviews about CareFirst BlueCross BlueShield

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, remote most days, good pay

Cons

Disorganized leadership, everything else is great

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a few awesome associate

Cons

Continuously reactive mode without proactively evaluating all options

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