Toxic management - Anonymous employee CareSource Employee Review

2.0
Mar 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work. The yearly bonus is nice.

Cons

They like to talk about much they value employees and members. This is not reflected in how decisions are made or how staff are treated day to day. Teams are chronically understaffed, and leadership's response to that problem is to add more work and implementations. Management accountability is nonexistent. Toxic behavior from coworkers is tolerated or and they will throw you under the bus if they want. People range from excellent to genuinely clueless. Often times we have no clear communications and have no idea what is going on but are expecting to handle everything. Job roles are unclear. There is no real training. New employees are dropped in and expected to figure it out. Compensation is not enough relative to the workload and raises are low. Work-life balance is a phrase they say but it's not happening in reality.

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CareSource Response
3mo
Thank you for sharing your feedback. We greatly appreciate our team members and the work they do to make our mission come to life. We're so sorry to hear about this experience and take your feedback seriously. We are continuously working to enhance our workplace, and we highly value your insights.

Explore other reviews about CareSource

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

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CareSource Response
1w
Thanks so much for sharing your experience with us!
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

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CareSource Response
3w
At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
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