Toxic culture and poor leadership make work unbearable - Manager CareSource Employee Review

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Annual bonus … at least it used to be the pro.

Cons

Everything else. Run! Far and fast. I will forever attribute this season spent working here as a black hole. You’ll need medicated after six months from all the toxicity and antics. If you’re clinical, find any other company and don’t even consider working here. CareSource has strategically and systematically eliminated clinical leadership, especially the intelligent, knowledgeable, “in your corner” leaders and have left all the ding bats running the ship. No one knows anything - they use AI/Chat to write RFPs and draft answers to state questions, affirming programs and plans and systems that aren’t even remotely in existence. RNs reporting to LPNs or no nurses whatsoever, non-clinical leaders operating so far outside of scope your license is absolutely jeopardized, making clinical determinations and writing the policies and procedures to do so with zero governance or accountability. Raise a concern? You’re the next to be RIF’ed. HR is a tragic joke, you can never find them and they’re so squirrelly in their answers that the conversations are meaningless - they will quite literally never back you. Flexibility was outright eliminated and you will absolutely be told that you get no comp time and must work off the clock to meet all your deliverables without exception. And good luck getting your work done while you’re bombarded with lengthy and frequent 1:1’s and endlessly repetitive, redundant meetings - the silos are cavernous. Leaders act like toddlers and retaliate for any perceived affront from having the audacity to ask for a raise to not answering your phone on a Saturday night. The focus is solely on growth and growth at all costs. Not expansion. So your workload gets quadrupled and timelines get shortened and teams get smaller all while someone above is asking why you aren’t done yet. Bottom line: CareSource is culturally inept, disability insensitive, wholly discriminatory, and quite frankly unsafe - especially for clinicians. I honestly have no idea how this organization hasn’t been repeatedly sanctioned, but it has to be only a matter of time at this point.

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CareSource Response
1mo
At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

Explore other reviews about CareSource

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

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CareSource Response
1w
Thanks so much for sharing your experience with us!
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

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CareSource Response
3w
At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
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