Is CareSource a good company to work for?

CareSource has an overall rating of 3.4 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Benefits are good" ((in 92 reviews)); "Good pay and ability to bonus compensation" ((in 58 reviews)); "Work from home was the best part" ((in 50 reviews)); "Bonus is great when you get it" ((in 44 reviews)); "Great culture and place to work" ((in 37 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Middle management structure and the wide variety of teams in IT makes for a little friction in terms of getting things done across functions." ((in 41 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 17 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

Skip to content Skip to footer

Notifications

CareSource

CareSource reviews

Paint a pretty picture - Case and Disease Manager CareSource Employee Review

1.0

Oct 20, 2013

Case and disease manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, four weeks vacation in the first year. Health insurance is average. Great ongoing staff education program and continuing college education plan.

Cons

Working a startup office in Kentucky for a company who failed to analyze the market and were unsuccessful promoting the product. Miscalculated the other MCO's vying for market share and lost over half the original membership within four months. Expected the case management staff to fix this problem on the back end by assigning additional job responsibilities normally covered by a team of five. Culture and values of the corporate office are not reflected in the new Kentucky office.

Explore other reviews about CareSource

5.0

Jul 7, 2026

Growth director

Recommend

CEO approval

Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

CareSource Response

Thanks so much for sharing your experience with us!

2.0

Jun 24, 2026

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

CareSource Response

At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

See reviews by: Helpful|Rating|Date|All

Jobs at CareSource

Community Based Care Manager - Reno and surrounding areas

Community Based Care Manager RN

Care Manager Mom and Baby RN - Must Reside in Indiana

Community Based Care Manager

Mom and Baby Care Manager - RN - Must reside in Nevada

CareSource reviews FAQs

CareSource reviews CareSource Case and Disease Manager reviews CareSource review

CareSource

Paint a pretty picture - Case and Disease Manager CareSource Employee Review

Explore other reviews about CareSource

Jobs at CareSource

CareSource reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

CareSource reviews FAQs

Jobs at CareSource