I thought this was going to be my home - Registered Nurse CareSource Employee Review

2.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

My team was always the best and most encouraging part. We always had each other's back. Even when we were all drowning, we all knew it, so we were there when we could be.

Cons

The job started out as promised with a caseload of 75-90 member max. I now have 160 members and am told it will be climbing to over 200 with no hiring in site of other help. We have told management we are very overwhelmed and this is too much for one person, but are dismissed. Micromanaging is on a level I have never experienced at any company. I have left jobs before for feeling my license was at risk, or that I was not in agreement with policies, but I have never wanted to leave a company for how they have made me feel as a person. I have now been placed on severe anxiety medication because of the stress and pressure management has put on us for this job. I thought this would be where I was going to make a home and retire. What was going to be best for my family. It is a shame that in the last 6 months, it has become more about keeping up with the other insurance companies than worrying about their staff.

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CareSource Response
2y
Thanks for sharing your experience with us. Your feedback is very valuable to us – our employees and our members are our top priority and we want each of our employees to feel heard and understood. We have a variety of reporting options available via our internal website, MySource, to ensure experiences are recorded and addressed. These options include an anonymous ethics hotline.

Explore other reviews about CareSource

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

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CareSource Response
1w
Thanks so much for sharing your experience with us!
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

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CareSource Response
3w
At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
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