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      Carenet Health

      Engaged Employer

      Carenet Health reviews

      Doesn't care for employees - Customer Service Representative Carenet Health Employee Review

      2.0
      Oct 3, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, VTO, and working remotely.

      Cons

      Benefits are a joke, leadership doesn't care about you as employee, toxic management. They seem to be moving most phone operations overseas. Layoffs are rampant there.

      avatar
      Carenet Health Response
      8mo
      Thank you for sharing your feedback and for the many years you dedicated to Carenet Health. We’re glad to hear you valued the flexibility, VTO options, and remote work opportunities during your time with us. We’re truly sorry to learn that your experience with leadership and communication did not meet expectations. Your comments about transparency, management culture, and organizational changes are important, and we take them seriously. We’re continually working to strengthen communication, build trust, and support our teams through change in a way that reflects honesty and care. We sincerely appreciate your long-term contributions and the impact you’ve made. Thank you for your honesty, your perspective helps us continue improving for both current and future team members.

      Explore other reviews about Carenet Health

      5.0
      Jun 2, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

      Cons

      I have no cons at this time.

      5.0
      Jun 1, 2026
      Engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Carenet is a very supportive company, whether it be tech issues, personal issues, guidance....anything I have needed help with even if it was just to listen and lift me up positive, EVERY manager/ EVERY person I have had to have contact with in one way or another with the company, has been so helpful and there for me. That means more to me than they will ever know. I have worked many places, even into Management in my life, and have NEVER felt valued or appreciated in a way that Carenet has been here for me. I have been here one year, and it has been one ride on top of another....and they have been here for me 100 %. EVERYONE in the company I have had encounters with in anyway has made working here such a blessing in my life, and I am so thankful for the company and every manager that has helped or guided me, or even just was there during difficult times just to listen and be supportive. Carenet is hands down the best company ever.

      Cons

      In the year I have worked for the company, I honestly cannot say I have anything as far as cons go

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