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      Carenet Health

      Engaged Employer

      Carenet Health reviews

      High demand, Stressful call center job - Anonymous employee Carenet Health Employee Review

      1.0
      Oct 25, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The one our lunch breaks

      Cons

      The company really needs to ease up on the unrealistic metrics and expectations., back-to-back calls, and micromanagement make it difficult to stay motivated or even take a quick breather. Also It’s frustrating that when you need help, there’s rarely anyone available to give a clear answer — yet the moment you step away for a restroom break, leadership is quick to question it. There’s also little to no opportunity for growth or movement into other roles, and it often feels like leaders and managers pick and choose who they want to support.

      avatar
      Carenet Health Response
      8mo
      Thank you for taking the time to share your feedback and for your continued work with Carenet Health. We’re glad to hear you value the one-hour lunch break, and we appreciate your dedication in supporting patients and members in such a fast-paced environment. We understand your concerns about workload, metrics, and the need for stronger support and flexibility. These are important points, and your perspective will be shared with leadership as we continue to evaluate performance expectations, communication practices, and development opportunities to help our teams feel more balanced and supported. Thank you for your honesty and for the work you do every day. Your feedback helps us create a more consistent and empowering experience for all team members.

      Explore other reviews about Carenet Health

      5.0
      Jun 2, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

      Cons

      I have no cons at this time.

      5.0
      Jun 1, 2026
      Engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Carenet is a very supportive company, whether it be tech issues, personal issues, guidance....anything I have needed help with even if it was just to listen and lift me up positive, EVERY manager/ EVERY person I have had to have contact with in one way or another with the company, has been so helpful and there for me. That means more to me than they will ever know. I have worked many places, even into Management in my life, and have NEVER felt valued or appreciated in a way that Carenet has been here for me. I have been here one year, and it has been one ride on top of another....and they have been here for me 100 %. EVERYONE in the company I have had encounters with in anyway has made working here such a blessing in my life, and I am so thankful for the company and every manager that has helped or guided me, or even just was there during difficult times just to listen and be supportive. Carenet is hands down the best company ever.

      Cons

      In the year I have worked for the company, I honestly cannot say I have anything as far as cons go

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