CSR outbound - Anonymous employee Carenet Health Employee Review

1.0
Sep 12, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the only thing that was a pro here is the break room. The company is growing so there is no telling if there will be advancement opportunities, but unlikely due to the fact that they hire about 85% of the management from outside the company not people who have worked there.

Cons

this place is a glorified West Telemarketing, the training was completely unprofessional and vague. The wages were slightly over minimum wage at 10 dollars reguardless of sales experience and education. The only way to get a raise is through your bonus check that was on average throughout the company 200 to 500 dollars, 500 being the max, and if you exceeded the max you were still only paid the 500, one bonus a month. Coworkers boasting who actually made sales quotas were not promoted, but their managers (who never worked on a phone in their lives) recieved extra pay raises. Begs the question, who would settle to be on the sales floor? those who dont know any better, the company promised so much and not just to myself but every employee and few have actually seen results from it. Also time clock there is useless, if you come in before your shift and clock in , the company adjusts it so you dont get paid extra hours. I have clocked in at 7:30 and the company adjusted it to 8:30 every time. And the days i was asked to stay later, the hours also adjusted to not show I went over 40 hrs to save the company money. Also if you have family issues the management will run the sales pitch on you saying how sorry they are but not be sincere about it as they ask you to work extra days for nothing. They dont tell you its cold calling and "their leads" are names ripped off of the insurance company, hiding behind caremark.

Explore other reviews about Carenet Health

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

Cons

I have no cons at this time.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Carenet is a very supportive company, whether it be tech issues, personal issues, guidance....anything I have needed help with even if it was just to listen and lift me up positive, EVERY manager/ EVERY person I have had to have contact with in one way or another with the company, has been so helpful and there for me. That means more to me than they will ever know. I have worked many places, even into Management in my life, and have NEVER felt valued or appreciated in a way that Carenet has been here for me. I have been here one year, and it has been one ride on top of another....and they have been here for me 100 %. EVERYONE in the company I have had encounters with in anyway has made working here such a blessing in my life, and I am so thankful for the company and every manager that has helped or guided me, or even just was there during difficult times just to listen and be supportive. Carenet is hands down the best company ever.

Cons

In the year I have worked for the company, I honestly cannot say I have anything as far as cons go

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