Nice, well kind of.... - Anonymous employee Carenet Health Employee Review

3.0
Sep 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are very nice, job is not difficult at all.

Cons

No assigned seating, which in a call center environment just doesn't seem sanitary.

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Carenet Health Response
5y
We’re very sorry to hear about your experience. We value all of our team members, and the only way for us to continuously improve our work environment, is to hear about concerns. We’d really appreciate it if you could reach out to our People Services team directly. Thank you for taking the time to share your insights, and we wish you the best.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

Cons

I have no cons at this time.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

Where do I even start. Management is awful. The managers don’t actively take calls so they have no idea what we are dealing with and don’t know how to help us properly. Our leadership decided to change our pay and the incentive is so hard to attain due to no fault of our own. Calls don’t come in fast enough, there is constant technical issues and most calls that do come in are voicemails. They treat their employees like we mean absolutely nothing to them. They also took away our paid holidays. We had to work July 4, Labor Day and more than likely Memorial Day. Work/life balance here is non existent.

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