Work Review - Customer Service Representative Carenet Health Employee Review

2.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Good environment with fellow co-workers/ staff, has good flexibility in certain departments if you are part time and can only work a certain amount of hours.

Cons

Expect to work like a robot on outbound programs. You have to place call after call without taking a breather (expect to place about 100+ calls an hour since you have to place call after call), will make you push rebuttals more than once if the person you are calling already refused. They care more about work and production than they do of their employees if youre not putting up good numbers they intimidate saying the higher ups are watching you and your production time so you have to step it up.

Explore other reviews about Carenet Health

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

Cons

I have no cons at this time.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Carenet is a very supportive company, whether it be tech issues, personal issues, guidance....anything I have needed help with even if it was just to listen and lift me up positive, EVERY manager/ EVERY person I have had to have contact with in one way or another with the company, has been so helpful and there for me. That means more to me than they will ever know. I have worked many places, even into Management in my life, and have NEVER felt valued or appreciated in a way that Carenet has been here for me. I have been here one year, and it has been one ride on top of another....and they have been here for me 100 %. EVERYONE in the company I have had encounters with in anyway has made working here such a blessing in my life, and I am so thankful for the company and every manager that has helped or guided me, or even just was there during difficult times just to listen and be supportive. Carenet is hands down the best company ever.

Cons

In the year I have worked for the company, I honestly cannot say I have anything as far as cons go

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