Generic Headline - Call Center Representative Carenet Health Employee Review

3.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home Equipment provided People seem nice 401K I might update later

Cons

Ridiculously expensive health insurance So many different programs to use Conflicting information during training Old and irrelevant training materials which are also full of typos, misspellings, and improper use of grammar. Unable to access all sites and systems in order to learn them. Very short breaks and lunches Constant technical issues Recruiters are not thorough. I wasn't notified until a few days before training that the training schedule would be different from my regular one. So after scheduling and rescheduling appointments for myself and all of my kids to work around my "schedule", I had to call & do it all over again. You're asked for pictures of the video components of your monitor(s), and still sent the wrong cords to attach them to the modem you're sent, then told to purchase your own adapters to fix the issue. This happened to almost every person in my training group. I was also told I'd be doing a completely different job than what I got trained for. Not eligible for benefits until after 90 days

Explore other reviews about Carenet Health

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

Cons

I have no cons at this time.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Carenet is a very supportive company, whether it be tech issues, personal issues, guidance....anything I have needed help with even if it was just to listen and lift me up positive, EVERY manager/ EVERY person I have had to have contact with in one way or another with the company, has been so helpful and there for me. That means more to me than they will ever know. I have worked many places, even into Management in my life, and have NEVER felt valued or appreciated in a way that Carenet has been here for me. I have been here one year, and it has been one ride on top of another....and they have been here for me 100 %. EVERYONE in the company I have had encounters with in anyway has made working here such a blessing in my life, and I am so thankful for the company and every manager that has helped or guided me, or even just was there during difficult times just to listen and be supportive. Carenet is hands down the best company ever.

Cons

In the year I have worked for the company, I honestly cannot say I have anything as far as cons go

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