Pros
The only pro is that there’s an hour lunch break which is pretty standard so not really a pro.
Cons
Numbers numbers numbers that all this job is about you are literally doing outbound calls from 8 to 5 PM and it is one of the most humiliating things to do as a person if I’m gonna be honest and truthful you’re acting the same three questions back to back and half the time the members don’t even want to answer you because you have to confirm information due to HIPAA policy, unfortunately getting called the most races ambiguous in dehumanizing things that you can think of by the members racial slurs being yelled at the whole nine. i’d rather work a fast food job than work here management doesn’t care about you. They only care about stats numbers. You can’t look at a profile too long. You need to go ahead and take the next call or hit the button to take the next call in order to keep your productivity down if your productivity is over 15% then you get docs or you get in trouble and dare you take a day or two off during the month for mental health and you get written up or fired this job is really for someone I can say who is absolutely positively broke or just straight up lazy this job doesn’t amount to anything. It makes me feel like a machine literally there’s no development in working here at all. There’s nothing to learn from this job at all. I only recommend working here if you were in a desperate need of a job in the job is so basic and so repetitive a third grader can do it and the nerve to have an assessment that is so difficult in order to even get an interview with this job is unethical. Honestly in my opinion, the company is a waste of time