Not for Everyone - Radiology Scheduler Carenet Health Employee Review

Pay- you will never get a raise unless you get a promotion which will likely never happen. Insurance- Super expensive and the benefits aren’t good. Responsibilities- They ask too much of you concerning job task and don’t compensate you for the responsibilities that you will take on. 3rd party- Technically Carenet is a 3rd party company hired by a huge well known medical facility in CA to schedule their appointments. You will have to work with the medical facility and their many departments to assist the patients. Some of these departments are rude. Stats- this is the first company I’ve worked for where the stats metric is unreasonable and unrealistic. You honestly don’t know when your job is really going to be on the line and you on the chopping block. Patients- customer care is just not what it use to be. Patients can be unreasonable at times. I really do try and put myself in their position, but some people feel so entitled to talk to you any kind of way. Work systems- You work with carenet systems and the medical facilities system. It makes your job more difficult by impacting how efficient one can be in turn impacting your stats. Process and procedures-For me this is probably one of the top 3 cons for the company. They provide a knowledge base in which you research to assist patients. Honestly, I feel like medical training is needed behind some of these processes in order to explain certain things to the patient. It should be more condensed and concise. No room for growth- Unless you become a certified medical assistant or gain a degree in another field, you’re pretty much stuck. Medical Facility- the company that Carenet supports in this case may have the wrong impression about what we do. They often think we have the same knowledge as them concerning certain protocols and we don’t. All we do is schedule. I wish the medical facility took more responsibility for these matters instead of it being pushed over to us as if we can do anything. In short, I think this company is a good idea for short term experience to get you into a better position AT ANOTHER COMPANY. I honestly ignored all of the reviews and just figured it may just be a difference of opinion, but for this company that is not the case. I don’t know how much longer I will be here being that honestly it’s impacting my well being. I just wanted to give an honest review to anyone thinking of applying.