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      Carenet Health

      Engaged Employer

      Carenet Health reviews

      Good if you need something in between jobs. - Health Advocate Carenet Health Employee Review

      2.0
      May 29, 2025
      Health advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on the dialer you get a certain amount added onto your check once a month for the amount of visits scheduled and completed and my manager thankfully advocates for us.

      Cons

      We are just robots to these people. We don't get time between calls for a short rest or even to drink water the follow up time between calls ALWAYS needs to be below 8% and they're always raising the scheduling goal but you're not guaranteed the same amount of appointments every day because these members have lives that don't always coordinate with our dates. Also telehealth? Good luck finding a date for those even though it needs to be offered every call if they don't want in home visits. Because everyone else is cutting corners with their scripts now EVERYONES calls are graded a lot harder instead of helping find a way to make these scripts a little shorter for us and the members. Also for Holiday pay make sure you work the day after (even if you requested that day off) or you won't get that Holiday pay!

      avatar
      Carenet Health Response
      1y
      Thank you for taking the time to provide such detailed feedback. We appreciate your recognition of your manager’s advocacy and the incentive structure in place. We understand the challenges you’ve raised regarding call pacing, scheduling goals, and script length. Balancing member needs with performance metrics is a complex task, and your insights help us see where adjustments are needed to better support our team members and the patients they serve. We also take note of your concerns about holiday pay policies and will continue to review ways to make our practices as fair and transparent as possible. Your suggestions for shorter scripts and additional time between calls are valuable, and we will share them with the appropriate teams as we work to improve the employee experience. Thank you again for your honest input and for being part of Carenet. We remain committed to supporting our people as best we can.

      Explore other reviews about Carenet Health

      5.0
      Jun 2, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

      Cons

      I have no cons at this time.

      5.0
      Jun 1, 2026
      Engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Carenet is a very supportive company, whether it be tech issues, personal issues, guidance....anything I have needed help with even if it was just to listen and lift me up positive, EVERY manager/ EVERY person I have had to have contact with in one way or another with the company, has been so helpful and there for me. That means more to me than they will ever know. I have worked many places, even into Management in my life, and have NEVER felt valued or appreciated in a way that Carenet has been here for me. I have been here one year, and it has been one ride on top of another....and they have been here for me 100 %. EVERYONE in the company I have had encounters with in anyway has made working here such a blessing in my life, and I am so thankful for the company and every manager that has helped or guided me, or even just was there during difficult times just to listen and be supportive. Carenet is hands down the best company ever.

      Cons

      In the year I have worked for the company, I honestly cannot say I have anything as far as cons go

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