Customer Success - Customer Success Specialist Cargomatic Employee Review

2.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Some great managers who know how to lead a team.

Cons

- Leadership can be unhelpful or lacking empathy in matters involving key accounts - Many AM's and AE's lack operational understanding and treat Ops as assistants at times

Explore other reviews about Cargomatic

5.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Organized process with employee guidance throughout.

Cons

Nothing that comes to mind. Great team with great people.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros, they pay higher than industry average for sure.

Cons

Cons, this company is a clown show. It will never be successful under the current leadership of Rich Gerstein. They fail constantly at hiring people. They do not pay their third party drivers. Their cash flow is clearly an issue. They cannot retain employees. Do yourself a favor and do not come here to work.

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