Do your core values align with the Company’s? - General Manager Caribou Coffee Employee Review

4.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of room for climbing the ladder. I was an external hire for the AGM position and was promoted to GM the following year. Benefits include stocks, insurance, quarterly bonuses and more.

Cons

Downlone communication from CEO to down through regional and district managers to the front line team may be a crapshoot, depending on your leaders. Your success may be dependent on your direct up line and I’ve seen favoritism and passive bullying tactics/gossip take place. Towards the end of my time I felt I was back in high school the cliques that formed at the annual GM conferences.

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Caribou Coffee Response
6mo
Thanks for taking the time to share your experience. We’re glad to hear your time with us has been positive — it reinforces our commitment to building a workplace where people feel valued, supported, and inspired to grow.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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