Over worked, underpaid - Training General Manager Caribou Coffee Employee Review

3.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good if you staff correctly

Cons

Undervalued for extra work done Promotions don't happen until you are doing your supervisions works for up to a year Little space for feedback for bosses from Employees creates division

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Caribou Coffee Response
5mo
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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