Was once a great place to work...How things have changed - Anonymous employee Caribou Coffee Employee Review

1.0
Dec 27, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The customer experience can be wonderful, Learning how to make espresso drinks is fun, also the knowledge about coffee beans is quite good as well. -tips -they offer health and dental benefits if you can afford it

Cons

Upper management Store manager turnover Promotional items pushed down throats of customers Employees are disposable

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

See reviews by: Helpful|Rating|Date|All