I have enjoyed my time there but I wouldn't recommend staying for more than a couple years. - Shift Supervisor Caribou Coffee Employee Review

3.0
Jan 9, 2012
Recommend
CEO approval
Business Outlook

Pros

The customers are friendly and the environment is laid back. There are opportunities to move up in the company and to pick up shifts from other stores. Time off is given when requested.

Cons

The management lacks communication to the employees when changes are made or when work isn't being done properly. Workers are pressured to up-sell merchandise. Breaks are not given. Eight hour shifts are not available.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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