It's ok. They expect a lot from their employees for little pay. But tips help. - Anonymous employee Caribou Coffee Employee Review

3.0
Apr 24, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee, discounted items. The company likes to promote from within so there is potential for advancement if you work your ass off.

Cons

Lots of work. The focus on making it an "experience" and connecting with the customer can be a little annoying at times when you are first learning because you're focused on what you are doing and making conversation can be almost impossible during this time.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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