Always great coffee...not always a great place to work - Anonymous employee Caribou Coffee Employee Review

3.0
Jan 23, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent core product - coffee Cool brand Focus on service in the stores Great store employees

Cons

No work-life balance Silos Ineffective SVP of store ops (1st & only job!) Always need to watch your back

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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