Only work here if you like to see everyone above you get richer - Store Manager Caribou Coffee Employee Review

1.0
Mar 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Coffee is great, customers are loving, the staff is loyal, it is an over all fun job.

Cons

Your cost of living will go up but you can forget about ever seeing a raise unless you are a DM or higher or an hourly employee. Bonus are a joke and you have to keep you uncontrollable costs in line that you have no control over or you won't see a penny. Better hope corporate doesn't do any extra marketing or there goes your bonus/raise. Letters sent from the CEO talking about people before profit and how much money the company made last year right after you are told you are a great Store Manager but we didn't make enough money to give you a raise. Oh yeah and plan on fixing up your store personally because they are to cheap to care how run down their stores look and will only fix them if you want to give up your raise again next year.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

See reviews by: Helpful|Rating|Date|All