Wish they could live up to their own standards - Shift Supervisor Caribou Coffee Employee Review

3.0
Jun 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Tips, Good regular customers, free coffee

Cons

No Communication at any level, especially from District Managers- Managers, I assume Senior Management is just as confused/lacking in communication. No clear path for promotion, kind of a joke when it comes to going for it. No incentive to move up to a store manager for current employees thats why they always hire outside people for the job and also is why there is such a high turnover for store managers. No life/work balance for managers, seeing that is depressing for the rest of the team and discouraging to move up within the company. Wish it was better, especially when it comes to living up to the values/mission statement they put out.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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