Regular customers is why I continue to show up - Anonymous employee Caribou Coffee Employee Review

3.0
Jul 30, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the free beans each week, and shift drinks. Getting to know the regular customers. Like the variety of coffees offered.

Cons

Lack of communication across all levels. Team members are not always informed on changes. Stressed out store managers taking it out on good employees. Not enough hours and low pay.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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