Shift Supervisor - Anonymous employee Caribou Coffee Employee Review

3.0
Aug 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee and great customers. Core Values were great, though not at Upper Management Level.

Cons

Pay and appreciation from District and Corporate Managers. If an employee is late, just once, for opening the store they are fired regardless of their work ethic and reputation at the store. I was a supervisor that was never late for work in almost a year of employment, worked hard and at multiple shops. I was valued by store managers, customers and co-workers. One morning I missed my alarm clock and the store opened 15 minutes late. I was asked to meet with someone the following day (so they could terminate my employment). After 30 minutes of waiting the person that asked me to come for termination was called and had decided to go spend the day on a boat. At that time telling someone else (who didn't want to lose me) to do the termination.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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