It could be much better - Store Manager Caribou Coffee Employee Review

2.0
Apr 4, 2011
Recommend
CEO approval
Business Outlook

Pros

I love my customers, my staff and the quality of the products we offer.

Cons

Management - DM's and upward who have little to no idea what it is truly like to work in a store and base their thinking/ideas for improvement/etc on theory. Also, it is hard to be motivated when most of the feedback you get is critical and the victories/wins you do make go unnoticed.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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