My experience with Caribou Coffee was confusing because I had no training at all. - Anonymous employee Caribou Coffee Employee Review

3.0
Apr 25, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customer base! They were generally enthusiastic about both the products and services. Team Members were upbeat, competent, and helpful.

Cons

I had no training. I was put behind the cash register to figure out for myself their rather cumbersome software. I had to ask or figure out for myself what to do in the less busy periods of the day. Management expectations during very busy times were beyond the scope of my training. Our Manager did not work well under pressure and was completely out of her depth with regard to developing and promoting teamwork.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drink but only one per shift

Cons

Upper management absolutely awful and out of touch. DM’s and DO’s do not care about your well being. Preach this whole attitude of togetherness but it’s fake and they only care about sales and numbers. This company has gone downhill fast and I am actively job hunting.

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