Poor Management - Anonymous employee Carrier Employee Review

1.0
Jun 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are really good. And corporate has recently taken steps to improve benefits to become more competitive with other companies.

Cons

I have worked for UTC for a long time and I have never seen employee morale, confidence and satisfaction in such a poor state. The issues aren't necessarily with UTC, but with the local Indianapolis facility. Managers and executives are often absent and are not responsive when contacted electronically. Communication is non-existent or only makes it down the management chain so far. The attrition rate is astonishing. There also appears to be no succession plan for multiple vacant positions, including management positions.

Explore other reviews about Carrier

5.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel valued and my work matters

Cons

It is a big company with many moving pieces

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Carrier Response
1mo
We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive pay and a strong benefits package, including a good 401(k), charitable donation matching, and other valuable benefits. Success here often comes to those who are willing to prioritize the company's demands and fully commit to its work culture.

Cons

The culture is one of the most toxic I have experienced. There is an expectation that employees are available around the clock, making work-life balance nearly impossible. Teams are routinely expected to absorb the responsibilities of multiple positions while resources continue to shrink and bonuses become less rewarding. Leadership often relies on fear and pressure rather than inspiration. Instead of creating optimism and empowering employees, messaging frequently centers on competition, missed expectations, and what the company is doing wrong. That tone cascades throughout the organization and creates an environment where people are afraid to speak up or take risks. In my experience, concerns about leadership behavior and workplace culture did not appear to be addressed in a meaningful way. This left many employees feeling unsupported and contributed to low morale, high turnover, and burnout.

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