Chubb Fire and Security - Anonymous employee Carrier Employee Review

2.0
Nov 25, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had a good education scheme were you could do 100% paid education. This was also a secure company to work for. They maintained their company car fleet well.

Cons

The corporate culture was very bad. A lot of old boys not wanting this to change. There was a very high staff turnover. Internal pricing between departments caused the sell price to customers to be over inflated which made making sales very difficult. We were selling the exact same product at a much higher price most of the time. The IT systems were also very bad. There was no CRM and the actual computer hardware was very old and slow. Overall it sounds bad however if some of the old boys departed the company it would enable a change in the culture which would make it a great place to work.

Explore other reviews about Carrier

5.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel valued and my work matters

Cons

It is a big company with many moving pieces

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Carrier Response
1mo
We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive pay and a strong benefits package, including a good 401(k), charitable donation matching, and other valuable benefits. Success here often comes to those who are willing to prioritize the company's demands and fully commit to its work culture.

Cons

The culture is one of the most toxic I have experienced. There is an expectation that employees are available around the clock, making work-life balance nearly impossible. Teams are routinely expected to absorb the responsibilities of multiple positions while resources continue to shrink and bonuses become less rewarding. Leadership often relies on fear and pressure rather than inspiration. Instead of creating optimism and empowering employees, messaging frequently centers on competition, missed expectations, and what the company is doing wrong. That tone cascades throughout the organization and creates an environment where people are afraid to speak up or take risks. In my experience, concerns about leadership behavior and workplace culture did not appear to be addressed in a meaningful way. This left many employees feeling unsupported and contributed to low morale, high turnover, and burnout.

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