Was a great company, hopefully it's on it's way back to that status. - Operations Supervisor Carrier Employee Review

2.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Supervisors and above are enrolled in Carrier's IC program. Always nice to get a little reward for hard work after the quarter closes.

Cons

Absolute zero work life balance. Both before and after Carrier separated and became it's own publicly traded company, they implemented a massive reduction in force. This was in order to make the company look more profitable to the shareholders. In my office alone, they laid off around half of the workforce. All of the survivors had to take up the slack. This resulted in every person having to do their own job and that of 3-5 other people. It is nearly impossible to keep up with every day operations. Upper management does not care about the ones below them. They like to make drastic quarterly changes to prove their relevancy, and if it doesn't work out, they jump ship to another company. I have seen around 10 managers do this in the last year.

Explore other reviews about Carrier

5.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel valued and my work matters

Cons

It is a big company with many moving pieces

avatar
Carrier Response
1mo
We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive pay and a strong benefits package, including a good 401(k), charitable donation matching, and other valuable benefits. Success here often comes to those who are willing to prioritize the company's demands and fully commit to its work culture.

Cons

The culture is one of the most toxic I have experienced. There is an expectation that employees are available around the clock, making work-life balance nearly impossible. Teams are routinely expected to absorb the responsibilities of multiple positions while resources continue to shrink and bonuses become less rewarding. Leadership often relies on fear and pressure rather than inspiration. Instead of creating optimism and empowering employees, messaging frequently centers on competition, missed expectations, and what the company is doing wrong. That tone cascades throughout the organization and creates an environment where people are afraid to speak up or take risks. In my experience, concerns about leadership behavior and workplace culture did not appear to be addressed in a meaningful way. This left many employees feeling unsupported and contributed to low morale, high turnover, and burnout.

3
See reviews by: Helpful|Rating|Date|All