Toxic environment - Manager Carter's Employee Review

1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Occasional employee discounts on products.

Cons

Pay is lower than industry average and benefits are also very expensive vs. industry norms. 401k payout is not a set amount and is discretionary and in 2022 they paid out a very small amount after employees worked extremely hard still short staffed and facing supply chain issues lingering from the pandemic. Bonuses are only for very top level senior executives. Supply chain staff expected to work almost 24/7, evenings and weekends yet no bonuses in 2022. Return to office is now being mandated in 2023. Most employees are very miserable and employee turnover is high in all departments. Toxic work environment is tolerated at corporate office and at the DCs. HR is aware and does nothing to improve the situation. Avoid at all costs as this is a very toxic workplace. HR even conducted a company wide survey anonymous for employees which showed very poor results across all departments at corporate. Instead of implementing changes to correct the problems they spend hours with management go over the results of the survey with employees and then ask employees to form committees to implement changes. Totally ridiculous. The changes need to come from the company and the senior leadership not the hard working employees who are underpaid and overworked.

Explore other reviews about Carter's

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hard and youre rewarded

Cons

A lot of changes daily even

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Above average benefits compared to market. -Brand has strong historical context -Customer Experience

Cons

-Failure for field feedback to be address at the top levels of the organization. -Leadership Competence -Payroll and store resources -compensation and raises -Overall Communication

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