Pros
If you like working with people, this is your place. Its demanding, & not everyday is full of sunshine. It can be very satisfying, heartbreaking, mind boggling, among many other adjectives
Cons
Long hours, cliquish, rude customers, MANAGEMENT. Management runs off a lot of GREAT KNOWLEDGEABLE employees. People that LIVE the western lifestyle, have a knack for the products. If you excel in your knowledge of products over the management, they will make it a very hostile environment. I have worked there twice, out sold most,but I have an extensive knowledge of products, from boots, to hats, to clothing, to service; If you take pride in taking care of your customers, and going above & beyond, for them to return, you are ridiculed, bullied, disrespected, shunned, hrs cut, set up, sabotaged, stabbed in the back by management, unfair practices at the store level, manipulation, fabrication of facts, promises/promotions/bonuses given for those that provide written statements that are untrue.