Working as a PSR at CMC - Patient Service Representative Cayuga Medical Center Employee Review

Users say... "Friendly people" "Great staff." "Good benefits partime" "Amazing coworkers, good benefits, community" "Great culture and mission to work with/for" 

Users say... "Poor Management." "Low pay" "Upper Management is often reactive and slow to adopt proactive practices; new benefits hours are rolled into 'Extended Illness' bank that can't be used for time off, nor easily recovered as time off (only can be sold back once per year), tradition of catering to MDs rather than collaborative (with nursing safety concerns)." "Leadership is becoming top heavy, looking to collaborate with arnot (very negative toxic culture at arnot)" "Low salary and cost of living is high"