No loyalty to loyal employees. - Engagement Specialist Celebrity Cruises Employee Review

1.0
Jul 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Most of the people are amazing to work with. Working globally for so long increased my knowledge. Great travel opportunities. The ships are great. I loved talking with their clientele and learning from them.

Cons

Leadership does not care, take or listen to employee feedback. HR is dangerously careless and bias. They need to invest more in their employees, and facilities (office chairs are 25 years old) and their website is in desperate need of attention. This is important because that is their biggest call driver.

Explore other reviews about Celebrity Cruises

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good job room for growth and money

Cons

work politics tend to get in the way,

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Celebrity Cruises is a challenging but rewarding experience. As a premium brand, the company maintains high service standards and expects strong communication skills, especially in English. This makes it a great environment for improving language ability and gaining international hospitality experience.

Cons

the job requires strong resilience and may not be suitable for those who prioritize work-life balance.

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