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      Celebrity Cruises

      Part of Royal Caribbean Group

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      Celebrity Cruises reviews

      Really, really good place to work! - Anonymous employee Celebrity Cruises Employee Review

      5.0
      Oct 27, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great, management is much more helpful than other contact centers I've been to, and the customers are much nicer. Plus, no outbound calling or collections! Yes!!

      Cons

      Only thing that comes to mind is the shift bid process. I'm not a huge fan. But all contact centers use shift bids, so that's a small thing.

      Explore other reviews about Celebrity Cruises

      5.0
      Jun 15, 2026
      Outbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good job room for growth and money

      Cons

      work politics tend to get in the way,

      3.0
      Jul 1, 2026
      Bar server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Celebrity Cruises is a challenging but rewarding experience. As a premium brand, the company maintains high service standards and expects strong communication skills, especially in English. This makes it a great environment for improving language ability and gaining international hospitality experience.

      Cons

      the job requires strong resilience and may not be suitable for those who prioritize work-life balance.

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