more cons than pros - Reservation Agent Celebrity Cruises Employee Review

You start out with 2 wks vacation after 1 year of work increasing to 3 wks after 5 years. Unfortunately during vacation biding you can only asked for 1 wk until everyone has bid. Some departments are so poorly staffed during 2014 & 2015 that they didn't allow most people to take their time when they wanted it & you can't carry it over to the next year. Also, during 2015 responsibilities for higher paying positions have been assigned as "back up" duties for lower paid employees. This extra work takes time away from the sales aspect of most positions causing ones commission or "incentive" to go down. Overall it was a very good job that has become an average job.