Ok company - Sales Representative Cellular Sales Employee Review

No real career advancement unless you are a constant top performer and willing to move. Rules don't apply to "top performers". There was a top performer who would be late or miss work and incur points. Than all of a sudden some points were removed. When questioned about it, he has "medical issues". What medical issue makes you late about 10 mins almost every day....? Gets real annoying. No store manager which is a good thing but can be a bad thing as some reps take advantage of this and will either be lazy, mistreat customers, rip off customers etc. I also caught a rep "manipulating" the POS in a way that he can basically get phone accessories for free at the cost of the company/customer. When I told upper management, I was pretty much to mind my own business and they sent a blanket email to everyone that to not do what he was doing. The rep was basically stealing from the company and nothing happen bc he was a top performer. Happened multiple times and bottom reps were fired while top performers were touchless. Really annoying and such a team demotivator as every rep saw the same thing.