You can make it work, but it is nothing like they tell you. - Cellular Sales Representative Cellular Sales Employee Review

1.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours. I was very good at sales. I worked every angle that didn't screw the customer to make money. I even got in trouble for trying to work the system to make more money and keep customers in the store, and i still only made just over 40,000. So, without being able to do what i wanted with my schedule and enjoy my life outside of work, i would have never stayed there for any amount of time.

Cons

-Lies from upper management -Pure commission that keeps getting less and less -Too many co-workers competing to talk to one customer to try to squeeze a penny out of them -Deacts - they will lie to you about these all day long, the real deal is they will not only take back whatever commission you got paid on a phone, but also what they deemed the actual phone cost was (which they say they split with you, but there is no way they are paying what they say they are for the equipment). So, for easy math, if you sell a phone and the customer takes it off the account in 181 days, you loose your commission plus you PAY about 5 times what you originally got paid on it, no joke. They will lie and dance around this as much as possible, but that is the truth. You pay 5 times what you made. -- this alone is reason not to work here, because it has to be illegal. -You as the employee take on ALL the risk from customer complaints to phones, to rebates...there is little to no help coming from above, even if something out of your control happens, they want YOU to pay for it. -If you are a good person, that is not good here. If you are a snake and screw over your co-workers and flirt (or more) with your directors or team leads, THAT is how you can work the good shifts and get the trade-shows where there is potential for more money (but be careful, because then there are more deacts too!) -The stores don't have enough accessories, so if someone comes into buy something, you would be able to make a couple bucks if the store had it, but they don't, and when you tell your inventory manager, you get the run around (probably because they are waiting for it to go on sale and then still charge you a crazy amount when it goes missing). -They charge you FULL RETAIL if anything goes missing from the store. Even if you find an accessory later it is insanely hard to get any money back for it. -You have to scan the entire stores inventory AT LEAST once a day if not twice. -The list goes on and on, but you get the idea by now. They will use you, and tell you it is for experienced sales reps, but they are looking for someone to beat up and quit before the next sucker comes in.

Explore other reviews about Cellular Sales

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great hours and flexibility for family life

Cons

No cons at the moment

avatar
Cellular Sales Response
1w
We love to see reviews like yours. Thank you for taking the time to share your experience and help others find a place with us.
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I feel you can meet interesting people

Cons

* I felt that my time with the company had a negative impact on my financial well-being, as my income became less predictable than I expected. * I felt that certain aspects of the sales environment did not align with my personal values and professional philosophy. * I felt that the stress and pressure associated with the role had a negative impact on my overall well-being. * Ultimately, I felt that the position was not a good fit for my financial goals, personal values, or quality of life.

avatar
Cellular Sales Response
3w
Thank you for taking the time to share your experience with us. Feedback is always helpful. We appreciate the time you spent with us and wish you the best in your career.
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