Pros
The culture at Cengage is highly positive and supportive. Colleagues and management truly care about your progress and are very willing to take the time to properly train you, provide best practices, and assist when needed. As a Learning Consultant you are given autonomy to manage your territory and the resources you need to achieve mastery. You are also well aware of your purpose in the company and in education. There is huge variability in the position as well, and are constantly learning new things, solving problems, and helping new people. I was given huge responsibility to make important decisions, organize large events, set my own schedule, and market myself. Overall, I am very happy to be a part of a company with such a passion to improve education and positivity toward its employees.
Cons
It can be very difficult to locate internal information in a timely manor, as there is no central location to find information. The CRM system that is used internally by the sales and marketing team is clunky, not intuitive, and lacks capabilities common of many CRM systems. I currently use Excel, OneNote, Outlook, and the internet to substitute for the poor CRM system.