A dumpster-fire. - Anonymous employee Cengage Employee Review

1.0
Nov 14, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have nothing positive to say.

Cons

- Extreme resistance to working from home, despite most of employees still doing it 2 years on. - Promotions don't exist. - Pay increases don't exist. - Constant carrot-dangling for better opportunities, but nothing is ever delivered or guaranteed in writing. Saying yes means more work with no reward. - At least 30 people have resigned this year alone. Retention-rate is abysmal.

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Cengage Response
4y
Thank you for taking the time to leave this review. As a company, Cengage Group will remain virtual-first except for operationally essential employees, and I encourage you to speak with your manager and HR business partner to discuss the best solution for yourself and your team. Regarding career advancement, employee growth and development is a priority for Cengage Group – we’ve expanded our programs over the past year and continue to invest in this area. We recognize that we are not perfect, but we value our employees and are continuing to advance our internal mobility efforts – year-to-date, we have had over 10% of our workforce receive an in-line promotion and have also had 200+ employees find additional lateral and upward advancement via openly posted roles. While the education industry is one of constant change, our voluntary turnover rate over the past five years has consistently remained in line or below that of the wider industry. Best, Michael Hansen, CEO

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1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

5
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