Pros
Sarah London is wonderful and trying to dig out of the MN technology deficiency 1. Fully remote 2.Most health plan level staff really want the best for members 3. Decent PTO but you can't carry it over and it is not paid out when you leave 4. You are encouraged to participate in employee engagement groups and they are informative and fun. Great discussion and more cultural understanding 5. Good work life balance if you enforce your own boundaries
Cons
1. They took away bonuses for all lower level staff 2. They say they want honesty on employee engagement survey then take you into a meeting to interrogate you to find out who answered negatively 3. Ignore real suggestions for change and suggest virtual break rooms for better employee engagement 4. There are a million systems and duplicate documentation that wastes time and frustrates staff 5. They say they value DEI but some health plans try to exploit bilingual staff by asking them to interpret and translate for other depts with no extra pay
